Legal notice

Legal Notice

This Legal Notice provides important information about Alderon and the operation of our website, https://alderon-uk.com, in compliance with applicable UK laws, including the Electronic Commerce (EC Directive) Regulations 2002 and the Digital Markets, Competition and Consumers Act 2024. It should be read together with our Terms of Service, Privacy Policy, Shipping Policy and Refund and Returns Policy.

1. Website Operator

This website is operated by Alderon, an online retailer based in the United Kingdom.

Contact: support@alderon-uk.com

2. Website Content

The content of https://alderon-uk.com is provided for general information and to enable you to purchase our products. We take care to keep it accurate and up to date, but we cannot guarantee that it is free from errors or omissions. This does not affect your statutory right to receive products that match their description.

Product images and colours may vary slightly from the actual product because of differences in screen displays, lighting and photography. We strive to represent our products as accurately as possible.

3. Intellectual Property Rights

All trade marks, logos, brand names, product names, text, graphics, images, photographs, videos, software and other materials displayed on this website are the property of Alderon or its licensors and are protected by:

  • The Copyright, Designs and Patents Act 1988
  • The Trade Marks Act 1994
  • UK and international intellectual property laws

Unauthorised reproduction, distribution, modification, public display or commercial use of any content from this website is prohibited and may result in legal action. Third-party trade marks that appear on this website, such as those of our delivery and payment partners, belong to their respective owners and are used only to identify their services.

4. Use of Website

By accessing this website, you agree to use it lawfully and not to engage in any activity that may:

  • Interfere with the functioning of the website
  • Compromise the security of our systems or other users' data
  • Violate any applicable UK law or regulation
  • Infringe the rights of third parties

We reserve the right to restrict or terminate your access to the website if you breach this Legal Notice or our Terms of Service.

5. Limitation of Liability

This section concerns your use of the website itself. Our liability in relation to products you purchase is set out in our Terms of Service.

We are responsible for loss or damage you suffer that is a foreseeable result of our negligence or our breach of this Legal Notice. We are not responsible for loss or damage that is not foreseeable, for business losses, or for loss caused by viruses or other harmful code unless it results from our negligence — you are responsible for using appropriate virus-protection software.

Nothing in this Legal Notice excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under UK law.

6. External Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control or accept responsibility for the content, accuracy or practices of any external sites. Visiting external links is at your own risk, and you should review the relevant terms and privacy policies of those sites.

7. Advertising and Promotions

All promotional offers, discounts and sales are subject to availability and may be modified, suspended or withdrawn at any time; withdrawal will not affect orders already accepted. Specific conditions may apply to individual promotions and will be stated at the time of the offer.

Discounts and discount codes cannot be combined unless explicitly stated, and promotional prices apply only during the stated promotional period. Where an offer is described as "up to" a certain discount, the discount on individual items varies and is shown on each product page. Where a previous price is shown alongside a promotional price, it is the price at which the product was genuinely offered on our website before the promotion.

8. Product Information

We make every effort to ensure that product descriptions, specifications and prices are accurate. In the event of an obvious error, we may:

  • Correct the error or inaccuracy
  • Cancel, before dispatch, any order placed at an obviously incorrect price
  • Update product information at any time, without affecting orders already accepted

If we cancel an order because of a pricing or description error, we will tell you by email and refund you in full.

9. Consumer Protection

Alderon complies with applicable UK consumer protection laws, including:

  • The Consumer Rights Act 2015
  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
  • The Digital Markets, Competition and Consumers Act 2024 (protection from unfair trading)
  • The Consumer Protection Act 1987
  • The Electronic Commerce (EC Directive) Regulations 2002

For further information about your consumer rights, you may visit Citizens Advice at https://www.citizensadvice.org.uk.

10. Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy, the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.

11. Governing Law

This Legal Notice and any dispute relating to the use of https://alderon-uk.com are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any such dispute. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

12. Changes to This Legal Notice

We may update or modify this Legal Notice at any time. The current version will always be available on this page with the updated date. Continued use of our website after any changes constitutes acceptance of the revised Legal Notice.

Contact

For any legal enquiries or further information, please contact us:

Email: support@alderon-uk.com