Terms of service

Terms of Service

Last updated: 28 May 2026

Welcome to Alderon. These Terms of Service ("Terms") govern your use of our website https://alderon-uk.com and your purchase of products from our online store. By accessing or using our site, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Alderon is an online retailer based in the United Kingdom, offering premium fashion for men and women.

Contact: sac@alderon-uk.com

2. Eligibility

By placing an order with us, you confirm that:

  • You are at least 18 years of age, or have permission from a parent or guardian
  • You have the legal capacity to enter into a binding contract
  • The information you provide is accurate and complete

3. Products and Pricing

All product descriptions, images, and prices are provided in good faith and are correct at the time of publication. We reserve the right to:

  • Modify product descriptions, images, or prices at any time without prior notice
  • Limit the quantity of items purchased per customer
  • Refuse or cancel any order at our discretion

All prices are displayed in GBP (Pound Sterling) and include VAT where applicable. Delivery costs, if any, are shown separately at checkout.

4. Orders and Contract Formation

When you place an order, you are making an offer to purchase. We will send you an order confirmation by email acknowledging receipt of your order. A binding contract is formed only when we dispatch the goods and send you a dispatch confirmation.

We reserve the right to refuse or cancel any order in cases including, but not limited to:

  • Product unavailability
  • Errors in product description or pricing
  • Suspected fraudulent activity
  • Failure to meet our eligibility criteria

If we cancel your order, we will refund any payment received in full.

5. Payment

We accept the following payment methods:

  • Visa, Mastercard, American Express
  • Apple Pay, Google Pay
  • PayPal
  • Shop Pay

All payments are processed securely through encrypted third-party payment providers. We do not store your full card details.

6. Delivery

Please refer to our Shipping Policy for full details on delivery times, costs, and procedures.

7. Returns and Refunds

Please refer to our Refund and Returns Policy for full details on how to return items and receive refunds.

8. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

You have the right to:

  • Receive goods that are of satisfactory quality, fit for purpose, and as described
  • Cancel your order within 14 days of receipt under the statutory cooling-off period (extended to 60 days by Alderon's policy)
  • Receive a full refund, replacement, or repair if goods are faulty

9. Intellectual Property

All content on https://alderon-uk.com — including text, images, logos, graphics, designs, and software — is the property of Alderon or its licensors and is protected by UK and international copyright laws.

You may not reproduce, copy, modify, distribute, or use any content from our website for commercial purposes without our prior written consent.

10. User Conduct

You agree not to:

  • Use our website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorised access to our systems
  • Transmit viruses, malware, or any harmful code
  • Harass, abuse, or harm any other person through our platform
  • Use automated means (bots, scrapers) to access our site

We reserve the right to suspend or terminate your access to our website if you violate these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Alderon shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or products. Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

Our maximum liability for any direct loss shall be limited to the value of the products purchased.

12. Force Majeure

We are not responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or interruptions in supply chains.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a resident of Scotland or Northern Ireland, you may bring proceedings in your local courts.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page, with the updated date. Continued use of our website after changes constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact

If you have any questions about these Terms of Service, please contact us:

Email: sac@alderon-uk.com
Website: https://alderon-uk.com